Frequently Asked Questions

Where can I purchase Fruity Booty?

Right now, Fruity Booty garments are only available to buy from our own website.

Where are Fruity Booty pieces made?

All Fruity Booty underwear is made in our amazing factory in Portugal, and our nightwear & clothing is made in our hometown, London. For more information on sourcing of fabrics, factory conditions and workers contracts feel free to email us and we can tell you all about it.

What currency do you charge?

All of our products are priced in British Pounds (GDP). Your credit card will be charged in British Pounds and then converted to your local currency by your bank on your account statement.

What if the item I received is damaged or faulty?

We always strive to make sure all of our pieces are of the highest standard and quality. However, if you have a concern with a faulty or damaged item, please get in touch with us straight away. We will offer you a free exchange or refund.

Do you ever offer extended returns?

We only offer extended returns over the Christmas period. If you have ordered anything from 10th December, you have 30 days to return your items from the delivery date.

Can I return/exchange items?

Yes, you can exchange items depending on available sizes on our site and return all items with the exception of the knickers, which is purely for hygiene reasons. You can find more details on our returns/exchanges page.

How long do I have to exchange or return an item?

We allow 14 days from the delivery date for you to return our items, on the condition they are returned in the same condition as you received them. If you would like to make a return or exchange, please send us an email at dropmealime@fruitybooty.co.uk with details to help us proceed with your return as quickly and easy for you as possible.

For hygiene reasons, we do not accept returns on our knickers and these will not be refunded unless the item is faulty.

Do you offer extended returns over the Christmas period?

Yes we do. If you have ordered anything from 10th December, you have until January 9th to return your items.

Do you have any job vacancies?

For any job, work placement or Internship enquiries please send your CV and cover letter to hattie@fruitybooty.co.uk.

Are your practices sustainable and ethical?

In everything we do we strive to be as ethical and sustainable as we possibly can. The majority of our pieces are created from surplus fabrics that would have otherwise gone to waste. For pieces that have not used surplus fabrics, we source local, high-quality fabric that’s both loving to the environment and to the skin. 50% of our collections are manufactured in our hometown, London, and the other 50% in our beautiful factory in Portugal.

Our packaging is 100% recyclable, and we have recently implemented a zero single-plastic use policy in all aspects of our business. As our brand grows, it is extremely important to us that our environmental consciousness grows with it. We know we aren’t perfect, but we are always looking to improve.
We would love to hear any tips and suggestions regarding sustainability. If you have any, please email magda@fruitybooty.co.uk.